Shipping Policy

 

At CustomizeGuru, we strive to provide fast and reliable shipping to ensure your custom products reach you in perfect condition and on time. Below is an outline of our shipping policy, including estimated delivery times and other important details.

Processing Time

  • All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

Shipping Time

  • Standard Shipping: 5-10 business days for delivery, depending on your location.
  • Express Shipping: 3-5 business days for delivery. (This option may incur additional costs.)

Delivery Timeline

  • Minimum Delivery Time: 7 business days (processing + express shipping)
  • Maximum Delivery Time: 14 business days (processing + standard shipping)

Please note that shipping times may vary depending on your location and external factors beyond our control, such as weather conditions, courier delays, or customs processes for international orders.

Shipping Areas

  • We offer delivery to all major cities and towns within India. For international shipping, please check our international delivery options or contact us for more details.

Shipping Costs

  • Shipping fees will be calculated at checkout based on the delivery address and the selected shipping method.
  • Free shipping may be available for certain orders during promotional periods or for orders above a certain amount. Please check our promotions page for current offers.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package’s journey right to your doorstep.

Delays

While we strive to deliver your order within the above timelines, unforeseen circumstances (such as customs delays, strikes, or peak season demand) may cause delays. If your order has not arrived within the expected timeframe, please reach out to our customer support team at [email/contact details].